Privacy Policy

Effective Date: [06/23/2025]

At SoftMayo LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services. By using our website (https://www.softmayo.com) or working with us, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information including, but not limited to:

• Full Name

• Email Address

• Phone Number

• Company Name

• Billing/Shipping Address

• Payment Information (processed through secure third-party processors)

• Project Requirements and Preferences

b. Non-Personal Information

We may also collect non-personal data, including:

• Browser type and version

• Device type

• IP address

• Pages visited and time spent on the site

• Referral source (how you reached our site)

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, manage, and deliver our services

• To communicate with you about project updates, inquiries, and support

• To process payments and generate invoices

• To improve website performance and user experience

• For marketing and promotional communications (only with consent)

• To comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Trusted third-party service providers (such as hosting services, payment processors, email platforms)

• Legal authorities, if required to do so by law

• Business partners, strictly for project fulfillment under confidentiality

• Analytics providers (such as Google Analytics) for performance insights

All third parties are required to protect your information in accordance with this policy and industry standards.

4. Data Retention

We retain your data only as long as necessary:

• For project-related communication and delivery

• To comply with legal, regulatory, or tax obligations

• For analytics and business reporting (in anonymized format)

You may request deletion of your personal information at any time.

5. Cookies & Tracking Technologies

SoftMayo LLC uses cookies to:

• Remember user preferences

• Analyze website usage and improve performance

• Personalize your experience

You may choose to disable cookies in your browser settings, though some site features may not function properly.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

• SSL encryption

• Firewalls and access control

• Secure data storage and backups

• Restricted access to authorized personnel only

Despite these efforts, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data (“Right to be Forgotten”)

• Withdrawal of consent

• Objection to processing

• Data portability

To exercise these rights, contact us at info@soft-mayo.net.

8. Children’s Privacy

Our services are not directed at individuals under 13 years of age. We do not knowingly collect data from children. If you believe we have collected information from a child, please contact us, and we will delete it promptly.

9. Third-Party Links

Our website may contain links to other websites not operated by SoftMayo LLC. We are not responsible for the content or privacy practices of third-party sites. We encourage you to review their privacy policies before providing any data.

10. International Users

If you are accessing our site or services from outside the United States, please note that your data may be transferred to, processed, and stored in the U.S. By using our services, you consent to this transfer.

11. Updates to This Privacy Policy

SoftMayo LLC reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Effective Date." We encourage you to review the policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@softmayo.com
📞 Phone: +1 951 889-7819
🌐 Website: www.softmayo.com